​​Epitome Consultancy  & Training

Volunteer Management

Volunteer Recruitment and Retention
Targeted at VCS, NGOs, and statutory bodies such as public health services, local government, police and all organisations involving or planning to involved volunteers.

The course will cover a range of topics including:

  • Why do you want to include volunteer
  • Policies and procedures
  • Marketing volunteer roles
  • Creating role descriptions
  • Application process
  • Interviewing volunteers
  • References –do we need to seek references?
  • Supervision


 Outcomes
At the end of the course delegates will:
Understand the value of having a structured recruitment and management process
Understand where, when and how to advertise for volunteers
Be able to write clear relevant role descriptions
Be equipped with tools of recruiting and managing volunteers 

Volunteers are recognised as a vital resource of ski

​Volunteer Management

Volunteers are recognised as a vital resource of skills and time to voluntary, community and statutory bodies.
It is vital that  your volunteer policies and procedures are robust, in order to demonstrate to funders, prospective volunteers and clients that you take volunteer involvement seriously.


EPITOME is able to help you to develop part of, or, a complete volunteering programme that suits your organisational needs.


We will start by consulting with your staff, Management Committee and service users about why you seek to include volunteers within your organisation, from this feedback we can help you create:
Volunteer Policy
Volunteer Expense Policy
A complete recruitment process
Application form templates
Reference request forms templates
Role Descriptions
Risk Assessments
Volunteer Disciplinary and Grievance Procedures


EPITOME will help you to develop a Volunteer Handbook to be given to all volunteers at induction, outlining matters from, the purpose of the organisation details such as  the fire evacuation meeting point.